Information We Collect
2.1 Personal Information
We collect personal information that you provide to us when using our services. This includes, but is not limited to, your name, email address, phone number, and payment details. We use this information to process your orders, provide customer support, and improve your experience on our website.
2.2 Video Content
When you participate in our interview services, including studio and virtual interviews, you may share video and audio content with us. This content is used exclusively for the creation of your Capsul video and will not be shared with third parties without your explicit consent.
How We Use Your Information
3.1 Personal Information
We use your personal information for the following purposes:
Processing orders and payments.
Providing customer support and responding to your inquiries.
Sending order updates and important notifications.
Improving our website and services.
Complying with legal and regulatory requirements.
3.2 Video Content
Video content shared during the interview process is used solely for the creation of your Capsul video. We do not use this content for any other purposes without your explicit consent. Your video content is stored securely and access is restricted to authorized personnel only.
We take data security seriously. We implement industry-standard security measures to protect your personal information and video content from unauthorized access, disclosure, alteration, or destruction.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information with trusted third parties who assist us in providing our services, but only to the extent necessary for them to perform these services on our behalf. We may also disclose your information when required by law or to protect our rights, privacy, safety, or property.
You have the right to:
Access your personal information.
Correct inaccuracies in your personal information.
Withdraw consent for us to use your personal information.
Delete your personal information.
Request the deletion of your Capsul video.
To exercise any of these rights, please contact us at firstname.lastname@example.org.