Service Agreement: Virtual Interviews

CAPSUL INC. and the Client sign this agreement for the production of a CAPSUL virtual interview package.

1. Virtual Interview Package
CAPSUL will provide the following to the Client:
  • Either one interview, or multiple if multiple chapter were chosen, conducted virtually through either “Zoom” or “”
    • The interview can be for one chapter of an individual’s life, multiple chapters, or a full virtual interview spanning the entirety of the person’s life. The type of interview depends on the option that was chosen. 
    • The chapter options include “Family History”, “Childhood”, “Coming of Age (Adolescence)”, “Work and Career”, “Marriage or Intimate Partnerships”, “Parenthood”, “Grandparenthood”, “Important/Impactful Moments”, “Life Lessons”, “Messages to the Family” or any other life chapter agreed upon in writing. 
  • One (or multiple if more chapters are chose) video recording delivered as a link to download off the cloud.
The items listed in the paragraph above shall be collectively known as the “Deliverables.”
2. Payment

Client agrees to pay $147.00 for each chapter chosen or $747 for a full virtual interview, not including taxes and transaction fees, to CAPSUL, Inc.

If the client choose the full interview option, $147 is due to finalize registration. The remainder of the payment is due on the day of the interview.

Discounts, referral bonuses, and/or payment plans may apply.

Refunds available under certain parameters (see section 5). 

3. Ownership
Subject to the Client’s satisfaction of its payment obligations under this Agreement, CAPSUL agrees that the Deliverables shall constitute video and audio work(s) specifically commissioned and made for hire within the meaning of the United States Copyright Law.
Client acknowledges that in the process of producing the Deliverables, CAPSUL, its employees, and contractors, may generate additional video footage, still images, notes, audio recordings, image boards, or other material (collectively “additional material”), and that copyright will remain with CAPSUL and CAPSUL shall remain the sole owner of these additional materials.
Additionally, Client agrees that Client may provide CAPSUL with written consent to use portions of the Deliverables in CAPSUL’s promotional materials. CAPSUL retains all licenses, ownership, and copyright in its own methods, content, and intellectual property.
4. Timeline
CAPSUL and Client will coordinate to schedule any meetings prior to the interview at a convenient time. CAPSUL will present Client with the Deliverables within 28 days of the virtual session.
Should CAPSUL provide a link to download any portion of the Deliverables, this link, and the ability of Client to download Deliverables from this link, will be available for 90 days.
5. Cancellation
Client may cancel this Agreement for a full refund under the following circumstances: 
  • CAPSUL is notified no less than 3 days prior to the interview. 
  • The interviewee gets sick or passes away. 

Once client is within three days of the interview date, all amounts paid become non-refundable, unless interviewee becomes ill or passes away. 

Client agrees to notify CAPSUL with 3 days notice should Client be unable to attend any previously scheduled meetings or virtual interview. Client’s failure to attend a scheduled meeting or virtual interview without providing proper notice shall forfeit Client’s rights to any of the Deliverables and to any refund.

6. Waiver and Limitation of Liability
Client understands that CAPSUL’s interview process may elicit strong emotions from Client and Client’s family members. Client, on behalf of themselves, their heirs, their assignees, and their family, agrees to indemnify and hold CAPSUL harmless for any claims, of any kind, against CAPSUL arising from CAPSUL’s production and dissemination of the Deliverables. Client freely and willingly assumes all risks associated with their participation in CAPSUL’s video interview package.
7. Miscellaneous
This Agreement shall be governed by the laws of the State of Florida, and any claims related to this Agreement shall be filed in a court of competent jurisdiction in Miami-Dade County, Florida.
By signing or accepting this Agreement, the Client agrees to the services and conditions outlined in this Agreement.
If you have any doubts or questions please reach out to us via email: or phone: 305 414 1634. 


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